Research Journal of Humanities and Social Sciences

ISSN

0975-6795 (Online)
2321-5828 (Print)


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Customer Relationship Management Practices in Banking: A Comapartive Study of SBI and ICICI Bank

Author(s): Vishal Agrawal

DOI: 10.5958/2321-5828.2019.00167.0

Views: 118 (pdf),       5868 (html)

Access: Open Access

Cite: Vishal Agrawal. Customer Relationship Management Practices in Banking: A Comapartive Study of SBI and ICICI Bank. Res. J. Humanities and Social Sciences. 2019; 10(4): 1025-1028. doi: 10.5958/2321-5828.2019.00167.0


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Effectiveness of CRM Practices in Banking: A Comparative study of Sbi and ICICI Bank

Author(s): Vishal Agrawal

DOI: 10.5958/2321-5828.2019.00039.1

Views: 171 (pdf),       5198 (html)

Access: Open Access

Cite: Vishal Agrawal. Effectiveness of CRM Practices in Banking: A Comparative study of Sbi and ICICI Bank. Res. J. Humanities and Social Sciences. 2019; 10(1): 219-222. doi: 10.5958/2321-5828.2019.00039.1


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Research Journal of Humanities and Social Sciences (RJHSS) is an international, peer-reviewed journal, correspondence in the fields of arts, commerce and social sciences....... Read more >>>

RNI: Not Available                     
DOI: 10.5958/2321-5828 

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About Journal

Research Journal of Humanities and Social Sciences (RJHSS) is an international, peer-reviewed journal, correspondence in the fields of arts, commerce and social sciences. The aim of RJHSS is to publishes Original research Articles, Short Communications, Review Articles in Linguistics, Commerce, Anthropology, Sociology, Geography, Economics, History, Environmental Studies, Business Administration, Home Science, Public Health, Political Science, Demography, Cultural Studies, Ethnography and Sociolinguistics.

The journal is published quarterly every year in last week of March, June, September and December.    
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