Author(s): Owais Ahmed

Email(s): salsaabiill@yahoo.co

DOI: 10.5958/2321-5828.2017.00056.0   

Address: Mr. Owais Ahmed
Ph.D Scholar, I. K. Gujral Punjab Technical University, Jalandhar, Punjab, 144603.
*Corresponding Author:

Published In:   Volume - 8,      Issue - 4,     Year - 2017


ABSTRACT:
Job Attitudes and leader member relationship quality enhance individual and organizational outcomes. Organizations seek to increase the frequency of individual outcomes like employee performance. Job attitudes have been a well researched construct in the management literature. However, constructs like employee engagement have received least attention in recent past. The current study, would explore the influence of employee engagement and leader member exchange quality on service performance of employees. The participatory organizations were from insurance, postal and banking sectors, of service economy of Kashmir region, from the state of Jammu and Kashmir. The Survey method was used for data collection purposes, where in data was collected, through combination of structured questionnaires followed by interviews. The sample size of 380 respondents were selected representing middle management, frontline, lower level employees and customers. The data were analyzed using SPSS software package, where in technique like structural equation modelling is utilized to analyze and interpret the given data. The results revealed significant positive relationships between employee engagement and service performance as well as between leader member exchange and service performance.


Cite this article:
Owais Ahmed. Employee Engagement and Relationship Quality Leading Performance. Research J. Humanities and Social Sciences. 8(4): October -December, 2017, 387-391 doi: 10.5958/2321-5828.2017.00056.0


Recomonded Articles:

Author(s): Alok Pandey,Chandra Shekhar Dwivedi

DOI: 10.5958/2321-5828.2016.00022.X         Access: Open Access Read More

Author(s): Ajay Kumar

DOI: 10.5958/2321-5828.2015.00038.8         Access: Open Access Read More

Author(s): N. Malati, Priyanka Singh

DOI: 10.5958/2321-5828.2019.00057.3         Access: Closed Access Read More

Author(s): T. K. Saravana Kumar1, G. Balasubramania Raja

DOI: 10.5958/2321-5828.2018.00029.3         Access: Open Access Read More

Author(s): Sumalya Goswami

DOI:         Access: Open Access Read More

Author(s): Sonam Jain, Vivek Sharma

DOI: 10.5958/2321-5828.2019.00082.2         Access: Closed Access Read More

Author(s): Shoeb Ahmad

DOI: 10.5958/2321-5828.2019.00184.0         Access: Closed Access Read More

Author(s): Afaf Tag Elsir Mahgoub, Khalil A. Elmedani, Mofida Y. Elkhalifa

DOI:         Access: Open Access Read More

Author(s): Fariba Azizzadeh

DOI:         Access: Open Access Read More

Research Journal of Humanities and Social Sciences (RJHSS) is an international, peer-reviewed journal, correspondence in the fields of arts, commerce and social sciences....... Read more >>>

RNI: Not Available                     
DOI: 10.5958/2321-5828 


Recent Articles




Tags