Human Resource Management in Higher Education- Opportunities and Challenges
Pradip Kumar Das
Formerly Department of Commerce, J. K. College, Purulia, S. K. B. University, Purulia Cooks’ Compound, Purulia, Post. and Dist.: Purulia (West Bengal), India; Pin Code: 723102.
*Corresponding Author E-mail: pradip57.prl@rediffmail.com
ABSTRACT:
With evolving challenges and opportunities faced by institutions of higher learning, responsibility of human resource management (HRM) has bred monstrously. HRM in Indian higher education sector is climacteric, characterized by mixed setbacks, hopes, and puissance of metastasis. This comprehensive study provides laconic tabloid of pressing remonstrances, likelihoods of HRM exercises amid frames of Indian higher education institutions (HEI) and scouts potentials for meliorism. Currently, the sector experiences afterclaps like faculty shortages, budget constraints, skill mismatches, complex regulatory environments, poor working condition, and the ongoing pursuit of academic freedom and shared governance that stymie good breeding and inhibit its titutional novelty. Meeting the needs of diverse stakeholders cites challenges for human resource (HR) professionals that cripple educational opportunities and deter institutional novelty and prosperity. The study portrays a cognitive approach, cocooning in-depth literary critique, legislation, well-founded online repositories, and academic journals. This study offers a snapshot of the status of HRM in Indian HEI, proffers pragmatic remedies, and highlights the bird’s-eye societal impact of optimal HRM protocols. Findings advocate proactive stances like digitalization, administrative simplification, galvanizing investigation, informed decision-making, sustainability, etc. for reformation. By navigating challenges and exploring new avenues, Indian higher education can advance knowledge society.
KEYWORDS: Human Resource, Higher Education, Educational System, Educational Goals, Work Force
INTRODUCTION:
Human resource management (HRM) is portentous in building panorama of higher education in India. As demand for good breeding thrusts in dynamic globalization, effective management of human capital within educational institutions becomes crescively essence. Higher education institutions (HEI) enhance social and cultural fabric of a nation, thus promotes economic growth and development. With importunity for quality education in ever-progressing world, cogent HRM becomes stimulus of sweeping arête of HEI.
Apropos Indian higher education, relevance of healthy HRM etiquettes cannot be overemphasized. Impressive HRM ensures recruitment and retention of qualified faculty members, facilitates their professional development, and creates avenues for continuous learning and growth. Teachers as critical resources tellingly implement educational policies and objectives at practical extent.1 However, HEI continue to withstand archaic HRM praxises and misalignment to volatile learnscape. Archaic HRM policies withstand Indian HEI and demolish international stature of Indian education. Despite these expostulations, posterity of HRM in Indian higher education is heart-warming. By embosoming innovative approaches, leveraging technology, promotion of interdisciplinary collaborations and adoption of agile HRM policies, institutions can surmount live dilemmas and spring new vista for evolution; thus foster a culture of excellence and innovation within the sector. Against this backdrop, this study scours central issues and proposes pragmatic explications to reinforce HRM enactment. By addressing methodic issues and capitalizing novel zeitgeist, Indian HEI can rationalize themselves as nexus of cortex output, dissipation and societal reform in the 21st century.
HRM- Concept:
HRM is a strategic gambit of human talents towards stewarding, corporate ethos and environs to carry out organizational goals. Effective human resource (HR) practices develop and offer challenging tasks to keep employees stay and further organization. Thereby, employee becomes sapient resource. HRM concerns with staffing, welfare, training, promotion, motivation, compensation, discipline, etc.2 Staff properly recruited and appraised dedicates in the education systems. HR are crucial to rapid socio-economic development. A manager, who trivializes linchpins and denigrates people salience in target achievement, is inefficacious.3 Effective HRM galvanizes work force to execute institutional goals and provides all-embracing education for disparate precincts of scientific research and cultural ventures. HRM methodizes organizations people in systematic approach.4 This ensures efficiency of human talent to accomplish institutional goals. Faculty makes educational objectives at the pragmatic level of classroom. Hence, a healthy HRM programme is imperative for development.
Literature Review:
Academic institutions increasingly use HRM to improve cost management, boost efficiency, and exert more control over individual workers, particularly academic personnel.5 Academics are intrinsically driven, indicating their focus on research, teaching and other scholarly endeavors. HEI are by nature self-governing.6 HRM practices and innovations influencing quality of modern organization include both innovation management and human capital management. They transform workplace and workforce.7 Report on international trend in HRM observed that new insights associating people and technology could equip people and organizations to whelm the existent challenging discord in organizations.8 Talent management and HRM processes examine selection of staffing according to organization’s strategy.9 There should be observing correspondence of qualifications, specialty, personal qualities and abilities to the nature of workout, interests of organization and employee.10,11 Selection process incorporates search for people positions, considering requirements of social institution, attributes, etc..12 HRM harmonizing potent approach and technologies is manifested in the crux of management, integration of individual goals and organization's overall strategic goal.13 Contemporary issues in HRM in HEI are staff indiscipline, funding shortage, poor recruitment, staff underperformance, and incessant teachers’ transfer.14 Competent HRM in universities is crucial. Modern universities represent core of the knowledge society, the most important for technology transfer.15 HRM is an art since the system of organizational relations becomes more complex, non-deterministic, often beyond forecast with any available amount of information.16 Motivation implies setting of goals approaching individual needs and, thus, effects behavior necessary to achieve the goals.17 Unhealthy working condition is a burning issue in HRM in HEI.18 HRM in HEI incorporates planning, organizing, controlling, developing, compensating, integrating and disciplining for goals realization.19 To evaluate and improve quality in higher education, a model of value in higher education connecting quality with relevance, access and investment is necessary.20 Planning and development of HR programme like recruitment, performance appraisal and training assure people's needs of organization.21 Affiliation is the consequential of interaction between the Omani and regional contexts as to higher education policy.22 Significant relationship exists among gender, training, development and compensation in several HEI in the Philippines.23 Implementation of HRM practices is found moderate at selected colleges in India.24 Induction significantly influences staff attitude and behavior towards retention and effectiveness.25 Investigation of Palestinian HEI involving 38 HR departmental heads and assistants shows that HRM broadly is nonreflective for effective performance and most HEI are disinterested in investment in professional training development plans.26 Investigating the relationship between work performance system and performance of HEI in Oman find positive relationship between them.27 A study on the impact of HRM practices on organizational performance of public universities in Malaysia shows merits of recruitment, training, assessment, employee participation and remuneration on university performance.28 Principals and teachers performance influences students’ achievement. HR having functionalities and methods integrate and maintain teaching staff in HEI.29
Research gap:
HRM practices are circumscribed to the subjects of industries and average education. There is no panoramic study found apropos HRM practices in HEI in the Indian context. In India, average education has welcomed more attention than higher education. There are enough studies illuminating educational system. Few studies have been initiated in surveying human aspects as to higher education. A gap between the proposed HR practices and the practical pursuit is yet contemplated.
Research question:
Achingly, HEI in India are shabby with infrastructure and teachers contemplation of the poignant stimulus episodically, there are dilemmas concerning pertinence of higher education springing asymmetrical association between education, employment and development. Staff avidity is cardinal attribution of higher education’s resource and staff debility is grueling opulence. Hence, to execute productively, HR plans for higher education are clamant. Management can perform well by managing HR where maximum institutions are unsuccessful.
Research objective:
The prime objectives of the study are: i) to identify and analyze the key challenges facing HRM in Indian higher education; ii) to underscore the opportunities of HRM in fostering growth within Indian HEI; iii) to study trends in HRM in HEI in India; and iv) to propose actionable recommendations to address the challenges identified in HRM practices within Indian HEI.
MATERIALS AND METHODS:
Literature nourishes methodology to researchers to ruminate problem and exposes unexplored evidence and offshoots. Numerous literatures are studied to update the theories and advancement of HRM. Descriptive study organized by multiplicity of literatures has been handpicked for thriving better perspicacity of knowledge. Thus, this study basically upholds and calibrates fistful of secondary data collection stratagem bottomed on Internet and academic databases viz. literature reviews, website, books, journals, relevant articles, newspapers, study reports, etc. for exploration of HRM in Indian HEI. Editing and classification of data have been accomplished meeting requisites of the study. Aiming to appraising the study, the researcher has trailed his own competence. The chef-d'oeuvre of the study is framed to demonstrate, incipiently, challenges of HRM. Further, opportunities lying ahead and trends in HRM in Indian HEI have been portrayed. What’s more, few backstops have been recommended to subdue the locus. The author has enthralled HRM as this can balloon and revamp the contour of Indian higher education. Mechanism of assay is propitious for contemplating premonishments of higher education. The study does not cultivate new model or new theory; rather to invoke systematic analysis on this proposition, instantiates, assesses and bolsters in the perception of these concerns, entrusting crying and all-inclusive cognizance on them to hone eccentric hypothetic angle.
RESULTS AND DISCUSSIONS:
Challenges:
Challenges in HRM within HEI are convoluted signifying that human beings are untrustworthy to reiterate the same identically and need initiatives. Their ingenuity much depends on their ability to guide. The following are certain major challenges experienced in HRM in higher education:
Toxic Workplace: Usually staff expects commensuration of their finance rewards with services performed. Verily, teachers’ salaries are unjust with other civil servants; sometimes, teachers suffer from areas.
Staffing Problems: Volume of staff for education is inadequate due to poor recruitment and selection process. Godfather takes upper hand. Few staff rarely stays in remote areas where management requires their services; instead, they prefer to stay in urban areas for self-convenience.
Use of ICT: ICT usage in education in the 21st century for reengineering society through skills is worthy but its implementation is lackadaisical. However, many institutions are suffering from compulsory acquisition of ICT teachers due to financial crisis.
Faculty Terms and Upgrading: Tenure system in many institutions requires careful thought. There is a lack of proper assessment and upgrading decisions.
Budget Cuts: HEI in India often corralling with budget restraint and financial incertitude arrest HR resources, emasculating to attract top-notch and back in skill advancement plan.
Workforce Diversity: Managing diverse workforce with multiculturalism and demographics is complex in Indian HEI.
Academic Liberty and Inclusive Administration: Principles of academic liberty and inclusive administration are central to higher education. However, Indian higher education lacks these.
Stringent Governance: Educational institutions are subject to various laws and regulations at federal and state levels. Compliance with governance is a major challenge caused by distinctive character of educational covenant.
Crisis Response: HRM meets dismaying task of acclimatizing strategies, affording security, wellness and continuity of employees in higher education and research during improbable events like pandemics, natural calamity, etc.
Teacher Recruitment: High staff turnover disrupts continuity and quality of education, also adds workload to others. With manual recruitment process, prospective candidates might experience delays and complexities in selection stage. Candidates remain dissatisfied, and institutions miss opportunity to acquire right talent.
Talent Retention: Workload with poor remuneration increases employee turnover. Spike in teacher demand besides dwindling supply and inconsistent faculty quitting institutions jeopardizes academic and economic well-being in knowledge-driven society. Modernization makes top talent acquisition challenging. Institutions miss opportunity to acquire right talent.
Inadequate Training and Skill Expos: Ailing strategic plan, recruitment, pedagogy, in-service trainings, etc. are few issues in education sector in India. Manual process and outmoded training method are disappointing to gauge their expectations. Many institutions pretermit industry-relevant education and training.
Faculty Management: Not every institution is rigged without teacher or team member. Students are disturbed if day-to-day operations stall. Manual processes for managing attendance and leave often encounter this situation. Large campus with different categories of staff like permanent, contract, temporary, etc. compounds this problem.
Employee Documentation: HR hustle onus of hiring, boarding, and supporting new staff. In following these procedures, HR has to keep myriad documents, files, and folders. If department follows physical documentation process, time and resource wastage and expense become inevitable.
Shortage of Teachers: Untold HR factors like remuneration, working conditions, and little support and curriculum reform create handful teachers. People are stoic in pursuing career in education.
Communication Barriers: Communication gap impairs healthy atmosphere of education sector. Not many institutions have the luxury of multiple conference rooms for discussions between teachers and staff.
Copious Paperwork: Tedious paperwork and analog method beset educational institutions. These issues are vital and worth addressing over the years.
Skill Gap: Despite colossal millennial workforce, substantial portion lacks necessary skills. Gap between demand and supply of experts menaces India's educational growth.
Education Quality: Education quality in India remains an issue. Many educational institutions pretermit industry-relevant education and training.
Rural-Urban Animosity: Usually, experts prefer urban areas and leave rural areas making this shortage of experts or vacancy. Rural-urban animosity emanates in the availability of experts.
Coordinating Tenured and Non-Tenured Faculty: Asserting a jovial milieu between tenured and non-tenured faculty is intricate. HR must maneuver differing occupational hopes and requirements unitedly during clinching justness and reasonable treatment.
Unhappy Infrastructure: Scant infrastructure for skill development and training is another challenge. Many training centers and institutions disquiet proper infrastructure, qualified trainers, and digital technology for skill development.
Other challenges include: i) High rate of students and staff indiscipline; ii) Little induction of HR; iii) Poor supervision of staff; iv) Poor commitment to work and v) Incessant transfer of teachers.
Opportunities:
Government Initiatives: The Government of India has introduced various initiatives to maneuver skill gap and stimulate HRD. Schemes like Skill India, Make in India, Digital India, etc. accommodate skill training to young and equip them for job-ready.
Public-Private Partnership (PPP): Coordination between governments and educational institutions helps bridge skill gap. PPP models assist emergence of industry-relevant curriculum, training schedules, and infrastructure.
Intentness on Extroversion: Besides technical skills, there is a budding acknowledgement of the mark of extroversion like communication, teamwork, etc. HRD initiatives must concentrate on progressing skills to accelerate versatility and creativity.
Recruitment and Retention: Strategic recruitment process including applying digital platforms, cooperating academic networks and attending international job fairs enthralls talent. Fringe benefits, professional opportunities and favorable environment help retain faculty members. Provisioning professional growth paths and recognizing faculty inputs can strengthen retention.
Professional Development and Training: Regular workshops, seminars and training sessions to make faculty nouvelle with high-tech can expedite higher education in India. Evolving leadership-training programs to develop faculty for decisive roles fosters culture of internal betterment.
Performance Management: Inclusive performance appraisal systems e.g. peer reviews; student feedback, self-assessments, etc. promote higher education. Regular feedback provides telltales, supports steady upgrading, and invigorates communication culture and performance appraisals.
Talent Management and Succession Planning: Internship programs and customized skills growth plans cultivate genius faculty and staff for prospective leader. Cultivating sturdy succession planning process clinches smooth progression in centrality, lessens derangement and keeps institutional sturdiness.
Diversification and Insertion: Furthering assortment in hiring fabricates omnibus academic environment. Executing approaches stipulate egalitarianism and arrest inequity. Organizing support systems like affinity groups, counseling services, and inclusive policies back diverse workforce.
Engagement and Prosperity: Pliable work schedule, welfare programs, and entertainment activities enhance employee satisfaction and prosperity. Executing acknowledgement and incentive programs to honor triumphs and benefaction foster innovative work culture.
HR Technology Adoption and Data Analytics: Technology acceptance admits quality education and connects urban-rural divide. Utilizing human resource information systems (HRIS) resuscitate HR processes like payroll, attendance, etc. Data analytics make rational decisions concerning performance management and employee contentment.
Acquiescence and Morality: Acquiescence with national and state educational regulations, labor laws and accreditation essentials is must. Training programs and obligation to institutional policies hearten moral education.
Academic and Administrative Interaction: Interaction between academic and administrative departments betters operational excellence and educational experience. Aligning HR strategies with institution’s academic goals create cohesive environment for all.
Innovation and Scope Administration: Workforce needs familiarization with modernization and new pedagogy. Supporting research initiatives, cooperation with industry partners and adopting high-tech invigorate cultural renaissance. By riveting the opportunities, HRM can play crucial role in booming healthy milieu in Indian higher education.
Trends in HRM in HEI:
HRM in HEI in India is ever evolving apropos of worldwide tendencies and dynamic academic environment.
Teleworking and Malleable Approach: The COVID-19 pandemic fostered acceptance of teleworking in higher education. Institutions are reassessing their strategies and deeming long-term teleworking adjustments.
Talent Pipelining: With enhanced competition among institutions, there is a rising concentration on inviting highly qualified faculty and administrative staff. Institutions are embracing policies like work flexibility, lucrative pay, and career development potentials for talent retention.
Focus on Satisfaction: Institutions are paying keen attention on employee happiness, affording behavioral health, health maintenance, and harmony drives.
Performance Appraisal: There is a green attention on ongoing pursuit of knowledge through workshops, seminars, and e-learning. Regular assessments are built-in these systems to evaluate academic achievement and stimulate personal and career development.
Digitization: Application of AI, etc. for HR functions is rocketing, fabricating means more effective and foolproof for academics. HR procedures like recruitment, training, and appraisal are crescively executed via digital forum. This transformation strengthens productivity and diminishes administrative responsibilities.
Green Initiatives: Many universities are pursuing green and incorporating it into their HRM practices, like fostering eco-friendly commuting preference and lessening ecological impact.
Equity Initiatives: Indian HEI are piecemeal addressed furthering gender equity, and workplace ethics. This is following world averages and contemplations of generating a broad academic culture.
Analytics-based Operations: HR departments are progressively adopting data interpretations to brief their decisions, from employment strategies to employee employment achievements.
Well-being Programs: HR departments are insinuating health program, welcome centre, and well-being course to handle the growing mental problems met by academics.
HRM in higher education is unfolding to encounter the dynamic exigencies and remonstrances of academies. It is fundamental in talent acquisition, anti-discrimination policies, and adherence to passivity. Leveraging technology and adjusting to innovation is crucial for HRM in higher education to hover competent and passionate to the necessities of academics. These trends cogitate a wider shift against building a potent, panoramic, and positive space for academics, emplacing Indian higher education to better challenge in the international arena.
RECOMMENDATIONS:
1. HR professionals must navigate the principles carefully in decision-making to ensure delicate balance between institutional needs and individual rights.
2. Institutions should discuss individually with the widest employees to encourage and recognize rising stars for their outstanding achievements, and offer competitive compensation packages, career trajectory prospects, holistic workplace to attract and retain the best.
3. Brain Drain is a big strait for HEI. To promote retention, strategies like opportunity for self-empowerment, secure employment, compensation, recognition and transparency can be begged.
4. HRM should include offering training programs, mentorship opportunities, and support for research and teaching to develop faculty. A well-suited skill matrix for executing strategic HRM practices at the national and university levels can safeguard selection of staffing.
5. Integrating national training academy with university under the National Higher Education Regulatory Council(NHERC) can promote harmony in the creations of all institutions.
6. Integration of technology including HR information systems and learning management systems is crucial for HRM to streamline administrative process and improve data management. Strategies for recruitment of competent and, adequate teaching and non-teaching personnel may be established accommodating present requirements and potential development.
7. Educational institutions should transcend obligatory appraisal systems and develop their internal mechanisms to discern high-performing individuals.
8. Planning for collaboration and teacher participation in future decision-making is essential in attracting qualified teachers. A teacher must know the expertise of the desired candidates.
9. Syllabi require recasting to prove that graduates are appropriate to industry and other organizations. Linkage with industry and curriculum development is necessary concomitants for higher education. Strategic planners now face mammoth task of producing polymath.
10. System of swamping positions between industry and academics may be introduced periodically to share and update knowledge with each other.
11. Management students may be so trained that they think of self-employment rather for placement in business and government. For that, education and training should incorporate entrepreneurship in their program.
12. The Indian Government and other stakeholders must espy of the uphill climb and be well-informed of the contempo evolution in pedagogy and faculty recruitment.
13. HRM needs following new courses or discontinuing old courses to equip students’ faculty trained and planned to teach new courses.
14. Higher education is nowise an esthetic cogitation or just academic dream but is symphonic essence universally. Relationship between education and employment is significant to proliferate skills of faculty.
15. Appointment of faculty must need special selection mustering management of educational institutions and without political panorama.
16. Universities under political enthusiasts are incompetent to contemplate tomorrow. Intellectuals rarely participate in stewardship. Scholastic criteria are more desirable. The Indian intellectuals juxtaposed globally being badly paid; incentive-based system may be initiated.
17. HEI should pursue truth and appear to integrate any reforms for industries and other progression. Capacity strengthening must be adopted for tailoring students seasoned for abroad status.
18. State universities receive shabby approach from the Central Government, especially in allocating funds and fabricating infrastructural services and experts; hence, the picture needs enrichment in HEI.
19. Introducing unknown dimensions of innovative approach, scientific ingenuity, resilience, novelty, and embellished potential can make academic process creative and eloquent through decent HRM.
20. Strategic HR development practices should be devised in a holistic fashion to correlate successful execution of the National Education Policy, 2020. Academic, research and development associated collaboration and socializing with foreign universities and institutions flourish positiveness in pedagogue.
21. Periodic creativity meetings, discussions, demonstrations and conferences should be methodized in a planned mode.
CONCLUSION:
HR development is critical for India's journey towards growing an ecumenical economic clout. With challenges to surmount, there are also welcome opportunities for betterment. By pontificating issues, India can wield her demographic dividend and decipher full potential. A synergism from government, private sector, educational institutions, and civil society will ensure that India's human capital is incubated and utilized persuasively for the nation's progress. HRM in higher education is every act of homogenizing and upholding the teaching and other staff in institutions to meet the dream for which they are rooted. Education remains an inveterate expedient of HRM and peacebuilding in India. Whatever is imperative necessitates performing with every urgency and sincerity to consummate precipitated educational objectives.
FURTHER RESEARCH:
HRM in professional education explicitly in state level or national level is promising for further study. Future research can watch employee insights of the ongoing practices if interaction between HR practices to institutional effectiveness and standing is accomplished. Further research may be directed towards comparative scenario of HRM practices regarding public and private educational institutions of India. Reevaluation may be ventured on poor explored fields of HRM in India like job analysis, remuneration management, HR planning, career development, safety, HR audit, etc.
RESEARCH COMMENT:
A student-friendly institution has the edge over others in the education space. The best way to reach this milestone is by treating teachers, administrators, and support staff like the members of a growing family. Nevertheless, progressive institutions know they cannot reach destination without putting HR in the driver's seat. Therefore, one needs to gird with the industry’s best HR software solutions that just do not help one grow, but win. Digitalization and resilient is essential for HRM in higher education to remain effective and receptive to academies.
IMPLICATION OF THE STUDY:
This research proposes pragmatic recommendations to maneuver the challenges distinguished in HRM practices within Indian HEI. From policy reform to technological breakthrough, the study explores diverse strategies contemplated fostering educational quality, welcoming environment and overarching HRM practices in India. HEI need to espouse a demeanor of fostering to uphold their competitiveness and pertinence in the volatile landscape of higher education. This study provides a forum for policymakers and educational elite to materialize strategic HRM intercession for green building.
CONFLICT OF INTEREST:
No.
ACKNOWLEDGEMENT:
This paper is devoted to ALMIGHTY GOD who shows HIS blessings in all walks of my life.
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Received on 08.07.2025 Revised on 29.07.2025 Accepted on 14.08.2025 Published on 20.08.2025 Available online from September 02, 2025 Res. J. of Humanities and Social Sciences. 2025;16(3):215-222. DOI: 10.52711/2321-5828.2025.00036 ©AandV Publications All right reserved
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