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Research Journal of Humanities and Social Sciences
ISSN: 0975-6795(Online), 2321-5828(Print)
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Perceptual Study of Employee Engagement Practices in it Sector
Dr. N. Malati1, Ms. Priyanka Singh2
1Professor, Delhi Institute of Advanced Studies, GGSIP University, Delhi
2MBA Student, Delhi Institute of Advanced Studies, GGSIP University, Delhi
Information Technology (IT) sector has been heralded as one of the most dynamic sectors of the globe and is seen as a key driver for economic growth world over. Engaged employees are associated with higher job satisfaction and performance, better retention leading to lower operating costs, higher employee satisfaction and higher profitability. IT sector is a large employer and with people being their strength, need to keep employee motivated and engaged is high. The current study tries to comprehend the employee perception towards engagement strategies in TCS, WIPRO AND INFOSYS in addition to understanding the relationship between demographics and engagement levels of the organization. A sample of 414 employees were selected through convenience sampling and data was collected with the help of a questionnaire designed on the Likert 4 point scale with the objective to identify the various factors that affect employee engagement within the IT Sector. Consequently, the data was analyzed through EFA, T-Test and ANOVA.The major findings brought forth that there is a significant difference in perceptionamong TCS, WIPRO and INFOSYS employees regarding employee engagement, with employees from TCS being more engaged followed by the employees from Infosys rated second and employees of WIPRO rating third in their perception towards engagement strategies adopted by their respective employers.
Employees Engagement, Information Technology, Organization.
N. Malati, Priyanka Singh. Perceptual Study of Employee Engagement Practices in it Sector. Res. J. Humanities and Social Sciences. 2019; 10(2):319-324.
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