UGC recognized list of journal on Dated 02-5-2018: Research Journal of Humanities and Social Sciences (RJHSS) ( Sr. No. 10598 ); International Journal of Reviews and Research in Social Sciences ( Sr. No. 10605) (04-May-2018)        |

Volume No. :   7

Issue No. :  4

Year :  2016

ISSN Print :  2321-5828

ISSN Online :  0975-6795


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An impact of occupational stress and job satisfaction among women employees in shopping malls with special reference to Chennai metropolitan city



Address:   Dr. R. Angayarkanni1*, Ms. K. Thamarai Selvi2,
1Assistant Professor, Department of Commerce, Faculty of Science and Humanities, SRM University, Kattankulathur, Tamilnadu, India
2Research Scholar, Department of Commerce, Faculty of Science and Humanities, SRM University, Kattankulathur, Tamilnadu, India
*Corresponding Author:
DOI No: 10.5958/2321-5828.2016.00038.3

ABSTRACT:
Retailing sector is one of the booming industries whichshow the witness revolution in India. It provides large employment opportunities for several disciples in this current scenario. However with the growing retail entities marching towards high level, it also provides the platform towards stress in their daily life. Shopping mall has opened a vast employment opportunities to all kind of disciples with minimum qualifications. Similarly it is one of the factors which bridge the situation between the occupational environment and employee wellbeing related to health. Exclusively women employees who is working in retail outlets facing a severe problems of stress and they were mainly allotted to challenging work such as serving the customer with food stuffs, groceries, cosmetics, kids product, jewelry, home decors, apparels, game centers, including tough jobs like security, billing, counseling, guiding and housekeeping etc. This research study aims to analyses the occupational stress which direct towards health stress in their routine procedure by focusing on women employees stress in shopping mall. The primary data was collected using structured questionnaires and the opinions were recorded using likerts five point scale and the result was validated using Cronbach’sAlpha test and Factor analysis. The sampling method used to identify the representative sample was “Convenience Sampling”. The result found that KMO measure of sampling adequacy is 0.673, Bartlett‟s test of Sphericity with approximate Chi-square value 2364.698 are statistically significant at 5% level. This shows that the sample size is adequate for 24 variables to identify the predominant factors.
KEYWORDS:
Shopping mall, retail outlet, women employees, job stress, health related problems.
Cite:
R. Angayarkanni, K. Thamarai Selvi. An impact of occupational stress and job satisfaction among women employees in shopping malls with special reference to Chennai metropolitan city. Research J. Humanities and Social Sciences. 7(4): October- December, 2016, 238-246.
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